Welcome to the July edition of Connected Thinking, our monthly roundup of news, strategies and advice to help you get more out of your CRM.

In next month's issue of Connected Thinking we'll be covering Sugar's latest big announcement that's planned to drop on August 2nd (AEST).

Find out why life’s about to get sweeter for Gmail users

Last month we reported on SugarCRM’s acquisition of the popular email integration product Collabspot. It’s big news for businesses who use Gmail’s email platform. Find out how it will improve the way you work with our summary of the plugin’s key features and benefits.

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To delete or not to delete, that is the question.

Answering our clients' questions is a big part of what we do - day in, day out. But every so often we get a question we think is worth sharing with all of our customers. This month we’re tackling the issue of whether or not to delete lapsed records from your CRM.

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Do you have any CRM-related questions or challenges you’d like our help with? If so, we’d love to hear from you. Email us at info@evolutionmarketing.com.au.

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